Mission Statement

MSYA approaches each client relationship as if it were a partnership, and we perform our work with an understanding of our vested interest in the long-term success of our clients. Critical to this long-term approach is the quality and legal compliance of the loans we document for our clients. We perform our responsibilities with one mission in mind — that our clients become even more successful and profitable by closing good, well-documented loans, with unparalleled service.

Successful Relationships

MSYA provides several significant advantages for clients who outsource their document preparation function.

• First, we take full responsibility for accuracy. MSYA warrants the compliance of not only our forms, but also our work-product. We stand beside our clients, taking full responsibility for producing accurate loans in a timely manner.
  
• Second, we provide outstanding customer support.  We operate two shifts from 8:00 am to 8:00 pm CST, allowing same-day turnaround if received by 6:00 pm CST.  We guarantee four-hour turnaround time on most orders.  We also provide our clients with access to our loan-tracking log via the Internet. The log shows all phases of a loan's progress, e.g., receipt time, dispatch method, redraws, rushes, turn times and more, for every loan we handle.

Compliance

We support all fifty states for FNMA/FHLMC, FHA, VA, home equity, one-time and two-time closing construction, bond loan and commercial lending programs.

Technology

The servers that house our software and client data are maintained in a secure co-location facility, where they are monitored 24 hours a day, 7 days a week.  This facility has multiple power and Internet feeds from different providers, as well as diesel generators, in the event of a power outage.  The facility is also backed up onsite and offsite to a separate secure facility.

Legal Support